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Privacy Policy

Last Updated: May 23, 2026

At MockGrind, accessible from mockgrind.com and our mobile interfaces, candidate privacy is one of our primary commitments. This Privacy Policy document outlines the categories of data we collect, how we process it, and the security measures we enforce to safeguard your information.

1. Information We Collect

We collect several types of information to provide and improve our mock testing platform:

  • Account Registration: When registering, we collect your phone number, email address, full name, and your target competitive exams.
  • Performance Data: We store records of the mock tests you take, including sectional scores, timing statistics per question, and correctness flags to feed our AI recommendation engine.
  • Billing Data: Transaction details are processed securely through payment gateways (such as Razorpay). We do not store credit card or net banking details on our servers.

2. How We Use Your Information

We process your data to operate the preparation platform, specifically to:

  • Deliver personalized AI performance analytics pointing out syllabus gaps and timing recommendations.
  • Verify your identity and authenticate sessions via OTP SMS.
  • Generate overall leaderboard statistics and exam percentile reports.
  • Send critical updates, such as exam notification alerts and receipt confirmations.

3. Data Protection & Security

MockGrind implements enterprise-grade technical and operational security controls. All performance and login records are encrypted in transit via TLS and at rest inside secured database clusters. Payment paths conform fully to PCI-DSS standards managed by integrated gateway partners.

4. Cookies & Trackers

We utilize cookies to retain user preferences (such as dark mode choices and session state) and generate anonymous traffic telemetry via Google Analytics. You can adjust your browser properties to discard cookies, though some features (such as active test resume) may not function as intended.

5. Contact Our Privacy Desk

If you have further questions or require details regarding your data rights (including requests to export or completely delete your information), please contact our compliance desk:

privacy@mockgrind.com
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We value your privacy

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